Shipping
Warehouse Location
Sika Design USA
400 Lakeside Ave
Minneapolis, MN 55405
Lead Time
- Items in stock in the US: 4-5 business days
- Items in stock in Denmark: 10-12 weeks
- Items in stock in Indonesia: 14-16 weeks
- Special order items: 5 months
Minimum Less than Truckload (LTL) Shipment
If items ship freight, the minimum charge is $185.
Additional Freight Services
- Select major cities (ex. NYC): +$95
- Lift gate delivery: +$50
- Residential + Lift Gate delivery (curbside): +$90
- Inside Delivery (business or residential): +$135
- White Glove (Room of choice on main floor, and packaging removal): +$235
Additional freight services including limited access delivery, construction site delivery will be invoiced after delivery in the event they are added to the freight bill by the carrier.
Payment
Forms of Payment
Design Holdings (dba Sika Design USA) accepts the following secure payment methods:
- Visa, Mastercard, American Express and Discover credit and debit cards (Orders under $10,000)
- Paypal (Orders under $10,000)
- Check
- Wire Transfer
Credit and debit card payments will appear on your statement as Design Holdings.
Please be sure to provide your exact billing address and telephone number (i.e., the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Payment at Checkout
Orders may be paid in full at time of checkout to waive the 3% convenience fee usually associated with credit cards and Paypal.
Invoiced Payment
Alternatively, you may place an order to be invoiced by your account manager according to the terms below. Note, a 3% convenience fee is added to all credit card or Paypal payments over $5,000.
- In stock in Minneapolis and ready to ship: 100% pre-payment
- Needs to be ordered from Denmark or Indonesia: 50% down payment to import / 50% before it ships from Minneapolis
- Special ordered items (custom colors, etc.) from Indonesia: 100% pre-payment before production
Ownership Reservation
Holding Stock
Credit Card Disputes
In the event of a disputed credit card charge, which is ultimately found to have been legitimate or which otherwise finds (in whole or in part) in favor of Design Holdings (dba Sika Design USA), the customer shall be responsible for all attorney's fees and costs borne by Design Holdings (dba Sika Design USA). The terms of any purchase from or dispute with Design Holdings (dba Sika Design USA) shall be governed by Minnesota law and any litigation arising out of such dispute shall be brought in the State of Minnesota, Hennepin County, in the district governing the City of Minneapolis.